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Taskade Team

Joined Dec 02, 2021

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Last activity May 02, 2023

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ACTIVITY OVERVIEW

Latest activity by Taskade Team

Taskade Team commented,

CommentGeneral questions about email and email template

How do we disable emails being sent initially after a support request is made on http://help.taskade.com ?

View comment · Posted May 02, 2023 · Taskade Team

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Taskade Team created a post,

Post Q&A - Help center and community

Hello everyone! We're considering updating our Taskade contact form (https://www.taskade.com/contact) to a Zendesk contact form (http://help.taskade.com/), but we're finding that integrating it through email piping is the only straightforward method.

Ideally, we'd like to offer auto-suggestions and knowledge base articles from Taskade based on user queries as they type on https://www.taskade.com/contact.

Is this feature possible or planned for the near future? For reference, please visit https://www.taskade.com/feedback, which showcases an embedded widget from canny.io. We'd love to see a similar solution from Zendesk for our contact submission forms.

Thank you!

 

 

Posted Apr 05, 2023 · Taskade Team

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Taskade Team commented,

Community comment Feedback - Ticketing system (Support)

This would be incredibly helpful to add for http://help.taskade.com/ and our contact form on https://www.taskade.com/contact if there is a way to embed auto-suggestions based on zendesk.

 

Following and thanks.

View comment · Posted Apr 05, 2023 · Taskade Team

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Taskade Team commented,

Community comment Feedback - Help Center (Guide)

+1 this would be extremely useful when updating the terminology within all articles. For example, we are renaming Subspaces to Folders for Taskade our app across all articles in http://help.taskade.com/ and would have to do this manually, unfortunately. 

View comment · Posted Dec 02, 2021 · Taskade Team

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