Fintan Maher

1. Community
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

5 years on, this is still something every single company would want. Please disable the public comment by default for merging tickets. 

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• Fintan Maher
• Created December 03, 2021 16:44
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Request to allow tagging on Offline Message ticket creation

+ 1Please add this feature. It's making it very difficult to use departments when it's not possible to tag an offline ticket so it can be assigned to the correct queue in Zendesk. Are there any wor...

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• Fintan Maher
• Created May 25, 2021 13:48
• 1 vote