Katie Welzbacher

1. Web Widget
2. Web Widget advice and troubleshooting
3. How can I enable or disable certain Web Widget (Classic) components on different pages of my site?

How do I add Wed Widget Classic as a Google Tag? 

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• Katie Welzbacher
• Created August 17, 2021 19:45
• 0 votes

1. Chat
2. ...
3. General questions about live chat
4. When do chats time out?

Has this feature been made customizable? If a customer is using a mobile device and wants to toggle between browser screens (for instance if an agent has shared a link the customer wishes to visit)...

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• Katie Welzbacher
• Created July 29, 2021 19:04
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Would love to see text to chat feature rollout

Is it possible to route incoming text messages directly to the "live chat"?

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• Katie Welzbacher
• Created July 27, 2021 14:38
• 0 votes