Ryan Clagett

Sync has stopped again and it appears to have happened over the holidays. We've missed many org/user updates. This is becoming extremely frustrating. Are there any recent updates aside from recognition of the issue? Any change in priority?

I agree with the other folks on this post and ran into the same issue as Mark P. Our sync stopped unknowingly for an unknown amount of time a couple times. We're not sure what's still out of sync and have been spot fixing issues as we see them, the best that can be done aside from asking our Salesforce Ops team to globally update account/contact data for all relevant organizations to force sync everything. I don't foresee us having any luck in convincing them to do this :) 

A notification such as via email that users could opt in to when the sync stops is essential in my opinion.