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Claire
Joined Sep 30, 2022
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Last activity Sep 01, 2023
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Latest activity by Claire
Claire commented,
Community comment Discussion - Tips and best practices from the community
Hi Andrei,
Thank you for sharing this great article!
Is there a chance you can share a formula for this metric in Zendesk Explore:
- Productivity (Tickets or Replies / Total Time spent)
View comment · Posted Sep 30, 2022 · Claire
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