Tia Palauni

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7
Last activity

May 10, 2023 13:28
Member since

August 18, 2022 12:49
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Activity overview

Latest activity by Tia Palauni

Tia Palauni commented, May 10, 2023 13:28
Are there plans to have messaging reporting/metrics include things such as refusals? Meaning, when an agent is first assigned a message, but doesn't accept it in the allotted time and the message i...
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- Tia Palauni
- Created May 10, 2023 13:28
- 1 vote
Tia Palauni commented, August 18, 2022 12:50
We also have agents reporting the same thing.
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- Tia Palauni
- Created August 18, 2022 12:50
- 0 votes

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