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Riccardo De Marinis's Avatar

Riccardo De Marinis

Joined Oct 16, 2021

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Last activity May 30, 2022

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ACTIVITY OVERVIEW

Latest activity by Riccardo De Marinis

Riccardo De Marinis commented,

CommentLive chat agent guide

Hi Ahn,

we are using the latest version of Google Chrome (94.0.4606.61). The problem persists even after clearing the cache and cookies.

Thanks !
R

View comment · Posted Sep 30, 2021 · Riccardo De Marinis

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Riccardo De Marinis commented,

CommentLive chat agent guide

Hi, can you tell me why the option to transfer chats to another agent/department is disabled?
We have multiple online agents in the same department but are unable to transfer chats.

View comment · Posted Sep 23, 2021 · Riccardo De Marinis

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