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Riccardo De Marinis

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Latest activity by Riccardo De Marinis
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    Riccardo De Marinis commented,

    Hi Ahn, we are using the latest version of Google Chrome (94.0.4606.61). The problem persists even after clearing the cache and cookies.Thanks !R

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    Riccardo De Marinis commented,

    Hi, can you tell me why the option to transfer chats to another agent/department is disabled?We have multiple online agents in the same department but are unable to transfer chats.