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Priyanka Vallabh's Avatar

Priyanka Vallabh

Joined Sep 29, 2022

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Last activity May 16, 2023

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Latest activity by Priyanka Vallabh

Priyanka Vallabh commented,

Community comment Feedback - Ticketing system (Support)

Hi! I don't seem to have this option in my instance. is it feature gated? Screenshot: https://app.screencast.com/0ZuxlD4MCmxyy 

View comment · Posted May 16, 2023 · Priyanka Vallabh

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Priyanka Vallabh commented,

CommentUsers, groups, and organizations

Huge plus to all of the above. We had no idea we were auto-sending these emails. I deleted the copy within the Zendesk settings and now my suspicion is that the customer gets a blank-bodied message. I haven't been able to reproduce it. 

Please keep me updated on changes to this. 

View comment · Posted Sep 29, 2022 · Priyanka Vallabh

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