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Laura Kopp's Avatar

Laura Kopp

Joined Jul 14, 2022

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Last activity May 24, 2023

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Latest activity by Laura Kopp

Laura Kopp commented,

CommentTriggers and automations

Do business hours omit holidays?  So if I define my schedule as Monday-Friday 9-5 and Monday 5/28/23 as a holiday in my schedule, will the automation use 9 AM on 5/29/23 as the start of business hours for the week?

View comment · Edited May 24, 2023 · Laura Kopp

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Laura Kopp commented,

CommentZendesk Support app for mobile

For Frequency, are the times in the mobile user's time zone?

View comment · Posted May 24, 2023 · Laura Kopp

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