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Laura Kopp
Joined Jul 14, 2022
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Last activity May 24, 2023
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Latest activity by Laura Kopp
Laura Kopp commented,
CommentTriggers and automations
Do business hours omit holidays? So if I define my schedule as Monday-Friday 9-5 and Monday 5/28/23 as a holiday in my schedule, will the automation use 9 AM on 5/29/23 as the start of business hours for the week?
View comment · Edited May 24, 2023 · Laura Kopp
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Laura Kopp commented,
CommentZendesk Support app for mobile
For Frequency, are the times in the mobile user's time zone?
View comment · Posted May 24, 2023 · Laura Kopp
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