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Mowina Gamba
Joined Jul 03, 2024
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Last activity Jul 03, 2024
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Latest activity by Mowina Gamba
Mowina Gamba commented,
Community comment Feedback - Ticketing system (Support)
@Samir Shah, does this Notification Bell function pop up notifications when a pending ticket reopens (i.e., someone replied to my ticket)? The use case I have for this is I want my agents to receive real-time notifications for re-opened tickets when handling another ticket at the same time.
View comment · Posted Jul 03, 2024 · Mowina Gamba
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