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Aashley Malsbury
Joined Dec 03, 2021
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Last activity Aug 18, 2023
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Latest activity by Aashley Malsbury
Aashley Malsbury commented,
Community comment Feedback - Ticketing system (Support)
We are in the same position, we have trialed omnichannel for the past month but are not able to transition to it until focus mode is enabled.
View comment · Posted Aug 18, 2023 · Aashley Malsbury
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Aashley Malsbury commented,
Community comment Feedback - Chat and Messaging (Chat)
We just switched our account to messaging and the loss of this feature has been the number one complaint thus far.
View comment · Posted Dec 14, 2021 · Aashley Malsbury
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