Abby Armada

1. Community
2. Zendesk Suite Q&A
3. Average response time total for certain tickets

Hi Daniel! Does this take into account average wait time between replies?

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• Abby Armada
• Created October 29, 2021 18:09
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1. Explore
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3. Explore recipes
4. Explore recipe: Joining attributes

Hi there, We have a Custom Field (Plan Type) that has 4 options, and I want to combine two of them ("Null" and "No Account"). How would I go about doing that? Thanks!   Abby

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• Abby Armada
• Created October 19, 2021 14:56
• 0 votes