Jona
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Last activity
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Activity overview
Latest activity by Jona-
Jona commented,
Anne Ronalter is there a resource that goes over migration between the different API clients? With live chat we had the zE object to show/hide the chat widget as well as listen/respond to certain e...
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Jona commented,
can we see an example of how this works with the `zE("...")` API? unclear from the docs here how to send structured messages with zE
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Jona commented,
Thanks for the reply Eric Nelson I should have clarified: we already have a webhook setup. It sends data to an AWS SQS, and from there our app grabs each message as it comes in. The problem is that...
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Jona commented,
yes Eric Nelson, i was thinking of implementing a process that runs every 5 minutes and validates the the tickets in my DB from the last hour are synced with tickets in ZD. That would easily be hun...
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Jona created a post,
Feature request: Limit fields returned from API calls
Currently when you make a request for ticket data, you get all the data for that ticket back. So if I asked for data about 100 tickets, I could potentially get 100,000 lines of JSON because it incl...