Tom
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Activity overview
Latest activity by Tom-
Tom commented,
Bulk delete can be used natively in both the suspended and deleted ticket view, however unlike all other views here is not filter option, which is supported in the bulk delete app. Adding the filt...
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Tom created a post,
Omni-Channel Routing - Limitation
Hey All, Whilst implementing omni-channel routing I have discovered that there is a significant drawback when combined with the use of groups and there is no support for primary/secondary groups o...