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Richard Wand (SSL)

Joined Oct 16, 2021

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Last activity Oct 26, 2021

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Latest activity by Richard Wand (SSL)

Richard Wand (SSL) commented,

CommentTriggers and automations

You can, but it's a bit of a smelly workaround.  

Set up an HTTP target in the Extensions menu:

 

Then set a trigger to notify the target and add the JSON below:

 

{
"ticket": {
"additional_collaborators": [{"user_email": "Email address goes here", "action": "put"
}]
}
}

Simples! 

...but dirty.

 

View comment · Posted Jul 12, 2021 · Richard Wand (SSL)

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