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Graham Bell
Joined Oct 22, 2021
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Last activity Jun 27, 2023
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Latest activity by Graham Bell
Graham Bell commented,
I'd love to add this to my support desk, but as others have said the pricing option is prohibitive. a third of agents would only benefit from it directly - I'd so much prefer a one-off flat fee per annum for the feature rather than on a per-agent basis.
Please reconsider this!
View comment · Posted Jun 27, 2023 · Graham Bell
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Graham Bell commented,
is there a field for the keywords that the customer used?
I'd like to find the keywords that resulted in abandonment or transfers as the flows did not help
View comment · Posted Jun 01, 2023 · Graham Bell
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