Daniele Lecci
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Last activity
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Activity overview
Latest activity by Daniele Lecci-
Daniele Lecci commented,
Sending incomplete messages to customers because we pressed "enter" is a big no-no in customer services, also considering that the cases where a conversation will switch from email to messaging are...
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Daniele Lecci created a post,
Being able to use HTML in macros
Hi everyone, currently it is not possible to include HTML in macros. Your colleague Kristine told me that there is a possibility that it might or might not work since you don't support it, you won'...