Recent searches


No recent searches

Lior Samuel's Avatar

Lior Samuel

Joined Oct 22, 2021

·

Last activity Oct 22, 2021

Following

0

Followers

0

Total activity

10

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Lior Samuel

Lior Samuel commented,

Community comment Q&A - Apps and integrations

After upgrading to v2.15.2 the issue is resolved.

Thanks!!

View comment · Posted Oct 21, 2021 · Lior Samuel

0

Followers

0

Votes

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hello Jeff,

I installed the new App version 2.15.1 and after I enter my user name and password I can't see the  tickets I get an error message - "An error has occurred."

Now the app does not work at all ....

Regards,

View comment · Posted Oct 08, 2021 · Lior Samuel

0

Followers

0

Votes

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hello Jeff,

Thanks for the reply.

The problem got worse after I upgrade to IOS 15.0.1 ,  Now its logging me out Every two hours!

 

 

 

View comment · Posted Oct 04, 2021 · Lior Samuel

0

Followers

1

Vote

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hello Jeff,

Did the new update is released? I do not see it in the App Store...

View comment · Posted Oct 01, 2021 · Lior Samuel

0

Followers

0

Votes

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hi Russell Chee,

for sure. Awaiting for your response in ticket,

Thanks.

View comment · Posted Sep 23, 2021 · Lior Samuel

0

Followers

0

Votes

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hello Russell Chee,

It seems that the problem is not only with me and there are other users with the same Issue.

Please your urgent help! I missed the notification for a critical incident due this issue.

Thanks

 

 

View comment · Posted Sep 23, 2021 · Lior Samuel

0

Followers

1

Vote

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hello Will,

I updated iPad Zendesk Support app version to 2.15 and I Have the same issue.
 
Thanks

View comment · Posted Sep 23, 2021 · Lior Samuel

0

Followers

0

Votes

0

Comments


Lior Samuel commented,

Community comment Q&A - Apps and integrations

Hi Will,

I did another test with my iPad, operating system iPad OS 15 and Zendesk app version is 2.12.1 - and here too I am required to sign in after an unspecified time ...

As I mentioned we uses Azure Active Directory single sign-on (SSO) integration with Zendesk (use MFA)
Do you know of anything that could be related to AZURE?

Thanks!

View comment · Posted Sep 22, 2021 · Lior Samuel

0

Followers

0

Votes

0

Comments


Lior Samuel created a post,

Post Q&A - Apps and integrations

Hi,

Since the last Zendesk app mobile update to 2.15.0 and IOS 15 - the Zendesk app keeps logging me out .

I'm using SSO with my Azure, iPhone with IOS 15 and Zendesk app version 2.15.0.

The app don't disconnect me straight ... It takes indefinite time....After I log out I am required to re-enter the domain name , user name and password .

any idea ?is there other users who are experiencing the same problem as me?

Thanks!

Posted Sep 21, 2021 · Lior Samuel

1

Follower

10

Votes

29

Comments