Lloyd Norman
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Votes on activity by Lloyd Norman-
Hi team, We're experiencing an issue like this: https://answers.microsoft.com/en-us/outlook_com/forum/all/automatic-forwarding-email-being-encrypted-and/0a15ce3f-ec1c-4b35-8efd-641f5c385674 We've m...
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Hey Julio H and Rob Stack Bit of a weird request my side but couldn't find in the support centre. Essentially, I want to do the opposite of this (End users with no organisations) whilst also havin...
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Hey Alina Wright We have a user case where tickets are being raised from our side but are sent to an external requester. Multiple groups need the ability to see said-tickets, however, there's certa...
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Thanks for the advise, Scott Allison! Will have a further look into it. 😁
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Hi Jysk IT en del af Sagro I/S and Alina WrightFollowing up on this, the private Group Function has fixed all the above issues! (Woohoo!) Just updating this thread in case others run into it.
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Never mind, found the answer to my question here: https://support.zendesk.com/hc/en-us/articles/4438792937114
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Is there an option to enable drill in on dashboard for the new Beta builder? Can't seem to find the functionality widget for it. I've enabled drill in on the actual report itself. If not, do let m...
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I sometimes get two support ZD bots overlap each other. Have also had about 9 unread messages from ZD bot asking how can it help after page refreshes and etc.
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Thanks Lisa Kelly! All raised :) https://support.zendesk.com/hc/en-us/community/posts/4552735508122-Agent-Workspace-Modular-design-and-more-control-over-product
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Hey Lisa KellyI cannot find a ticket but wondering if we could make Agent Workspace more modular? I.e the ability to unlock/lock certain areas of the workspace so that it's either static on the p...