Lloyd Norman
-
Total activity46
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes13
-
Subscriptions14
Comments
Votes on activity by Lloyd Norman-
+1 Arkady KaminskiSeeing as it is a ZD default field, it'd be great to have the ability to do this. Both with functionality for calendar or business days (revolving around how your schedule's built)
-
This 100 times overQuite surprised it isn't a built in feature, becomes such a pain to gain access into reports from off-boarded agents from our side. Major pain point within Explore.
-
+1 this! Would be great if we could either turn this into a personal setting for agent specific (Permission-required) or group specific where we could disable it for certain teams that are working ...
-
Hey team,Would be really valuable to have something like this. We've come across a few examples where this would be very useful.
-
Hi LouThis does not tackle the problem we are having as it would prevent other groups from working with one another. We would essentially like groups to be the controlling factor, not roles. Other...
-
Hi team, Please can we implement this in next update? Our tech team are finding it very difficult to keep on top of tickets as they grow in volume, due to this issue/limitation. Best.
-
Hey Julio H and Rob Stack Bit of a weird request my side but couldn't find in the support centre. Essentially, I want to do the opposite of this (End users with no organisations) whilst also havin...
-
Hey Alina Wright We have a user case where tickets are being raised from our side but are sent to an external requester. Multiple groups need the ability to see said-tickets, however, there's certa...
-
Thanks for the advise, Scott Allison! Will have a further look into it. 😁
-
Hi Jysk IT en del af Sagro I/S and Alina WrightFollowing up on this, the private Group Function has fixed all the above issues! (Woohoo!) Just updating this thread in case others run into it.