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ExtensionWorks
Joined Oct 17, 2023
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Last activity Oct 17, 2023
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ExtensionWorks commented,
I am trying to cancel my Zendesk account, I am the account owner and I do not have a Cancel button anywhere?
I have spent 2 days going through all the documentation including the information provided in the article and there is no 'Cancel' anywhere in my account.
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In Admin Center, click Account in the sidebar, then select Billing > Subscription.
A summary of your current plan appears.
- Start the cancellation:
- For newer accounts, click Manage to manage your subscription, then click Remove products or cancel account at the bottom of the Manage subscription page.
- For legacy accounts, click Cancellations at the bottom of the Subscription page. You don’t need to click Manage first to see the Cancellations link.
A list of products you can cancel appears. Your choices vary depending on which products you have in your account.
- For newer accounts, click Manage to manage your subscription, then click Remove products or cancel account at the bottom of the Manage subscription page.
- Click Remove to select the products you want to cancel.
You can choose one or more products to cancel. The products you select appear in the Cancellation summary with a description of when the current billing cycle ends.
From what has been submitted in the comments on this article it looks like it going to be a long ride to try and cancel this account.
View comment · Posted Oct 17, 2023 · ExtensionWorks
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