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ExtensionWorks

Joined Oct 17, 2023

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Last activity Oct 17, 2023

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ACTIVITY OVERVIEW

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ExtensionWorks commented,

CommentAccounts and billing

I am trying to cancel my Zendesk account, I am the account owner and I do not have a Cancel button anywhere?

I have spent 2 days going through all the documentation including the information provided in the article and there is no 'Cancel' anywhere in my account.

  1. In Admin Center, click Account in the sidebar, then select Billing > Subscription.

    A summary of your current plan appears.

  2. Start the cancellation:
    • For newer accounts, click Manage to manage your subscription, then click Remove products or cancel account at the bottom of the Manage subscription page.

       

    • For legacy accounts, click Cancellations at the bottom of the Subscription page. You don’t need to click Manage first to see the Cancellations link.

       

    A list of products you can cancel appears. Your choices vary depending on which products you have in your account.

  3. Click Remove to select the products you want to cancel.

    You can choose one or more products to cancel. The products you select appear in the Cancellation summary with a description of when the current billing cycle ends.

From what has been submitted in the comments on this article it looks like it going to be a long ride to try and cancel this account.

View comment · Posted Oct 17, 2023 · ExtensionWorks

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