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Equipe Atende Simples

Joined Nov 10, 2021

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Last activity Nov 12, 2021

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Latest activity by Equipe Atende Simples

Equipe Atende Simples commented,

Community comment Developer - Zendesk Apps Framework (ZAF)
Community

Hi Erica. Thanks for you answer.

The focus is to allow the agent to choose an outcome for a call and write a comment. Is there a way we can pop up the call log editor to the agent, so when a call ends, we show him the modal?

Thanks again!

View comment · Posted Nov 12, 2021 · Equipe Atende Simples

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Equipe Atende Simples created a post,

Post Developer - Zendesk Apps Framework (ZAF)
Zendesk Sell Call Summary page

We are developing a phone platform integration with zendesk sell.

How can we pop up call summary modal to an agent after his call ends? Is there a top bar app action to do that or via REST API?

Posted Nov 10, 2021 · Equipe Atende Simples

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