IT afdelingen

I find it concerning that it's not in the road map, as it has been reported by many others over time as quite a big issue, you really need to up the game on issues as this

We are having big issues with this as well, we know we have lost customers because of this and it can potentially cost us hundreds of thousands, were having our evaluation coming up, and I find it hard to keep recommending Zendesk because of this, adding to it that it seems to be an intentional limitation, we will most likely look elsewhere for the future