Stephen Pascoe

1. Community
2. Feedback - Ticketing System (Support)
3. Adding non-agent CC in Macros

All the requests but still don't see this as a worthy and simple addition. Sadly, neither light agents nor side conversations would do it. Love to see how many customers need to suggest a feature b...

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• Stephen Pascoe
• Created November 05, 2022 02:10
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Adding non-agent CC in Macros

Same here I would love to be add CC's to a Macro .. My customers need sign off from their supervisor and I would like to be able to copy them in to my reply

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• Stephen Pascoe
• Created July 28, 2022 01:30
• 0 votes