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Ashish Reddy
Joined Dec 14, 2022
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Last activity Dec 14, 2022
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Latest activity by Ashish Reddy
Ashish Reddy commented,
CommentTicket basics
Hello Support,
How I can filter out cases based out *Severity*?
I tried many ways to filer open tickets with Severity filter / search criteria but I could not.
severity>=critical status:open status:new status:hold
Or
severity>High status:open status:new status:hold
But I still get all records of tickets with High Severity only.
Am I missing something here?
View comment · Posted Dec 14, 2022 · Ashish Reddy
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