Recent searches


No recent searches

Ashish Reddy's Avatar

Ashish Reddy

Joined Dec 14, 2022

·

Last activity Dec 14, 2022

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Ashish Reddy

Ashish Reddy commented,

CommentTicket basics

Hello Support,

How I can filter out cases based out *Severity*?

I tried many ways to filer open tickets with Severity filter / search criteria but I could not.

severity>=critical status:open status:new status:hold 

Or

severity>High status:open status:new status:hold

But I still get all records of tickets with High Severity only.

Am I missing something here?

View comment · Posted Dec 14, 2022 · Ashish Reddy

0

Followers

0

Votes

0

Comments