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Sam Bristow

Joined Oct 16, 2021

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Last activity Dec 28, 2023

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ACTIVITY OVERVIEW

Latest activity by Sam Bristow

Sam Bristow commented,

CommentSetting up Agent Workspace

Thanks Lisa.

Is there any way at least to automatically have the reply box minimized or moved to the top of the screen where it previously was?

It takes up a significant amount of screen real estate.

View comment · Posted Aug 09, 2022 · Sam Bristow

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Sam Bristow commented,

CommentSetting up Agent Workspace

We have been migrated to the Agent Workspace automatically without our consent, we want to disable this but there is no option in the Admin Settings area to disable it.

How can we disable this?

 

View comment · Posted Aug 08, 2022 · Sam Bristow

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Sam Bristow created a post,

Post Q&A - Account and billing

We currently use JWT SSO for our system and we are looking at moving to a subdomain per customer on our end ie (example1.software.com, example2.software.com, etc)

Currently, the SSO works by sending a redirect to our main server (app.software.com) but this doesn't work when we need to redirect our customers to their subdomain.

Is there a way that the the JWT SSO can be modified to allow us to use subdomains to authenticate our customers?

Edited Feb 25, 2022 · Sam Bristow

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