Twan van Hulten

1. Community
2. Feedback - Ticketing System (Support)
3. Bring back quick assign to Agent Workspace

Good point. We also miss this feature very much since we switched to Agent Workspace. The lack of this function does not help to work more efficiently.

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• Twan van Hulten
• Created July 12, 2021 10:38
• 13 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Signal / Tone when call is connected

We've been using Zendesk Talk since last week, and our customers and agents hear this tone too. It's annoying and not customer friendly. I expected there would be more complaints about it, but appa...

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• Twan van Hulten
• Created May 25, 2021 14:27
• 0 votes