Chris Gould

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Recent activity by Chris Gould

+1 - I've just spent ages trying to understand why the field isn't visible to me. "Is this an explore issue or an agent issue"? Would be good to see it, regardless of whether data exists or not.
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- Chris Gould
- Created December 14, 2021 01:38
- 2 votes
Hi @...S O'Callaghan,Yes the formula definitely works, however, I need to function as a date. Not just a normal attribute field.So I would like to apply ranges to it like you might with ticket crea...
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- Chris Gould
- Created September 29, 2021 00:08
- 0 votes
Hi @... - just wondering if there has been any changes in regards to reporting on SMS messaging in explore?
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- Chris Gould
- Created September 20, 2021 03:08
- 0 votes
We just used DATE_FIRST_FIX function to find the time the first call was made against a ticket ID, given a ticket can have multiple calls, DATE_FIRST_FIX was ideal.We were able to nest this into a ...
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- Chris Gould
- Created August 13, 2021 05:51
- 0 votes
@...,I have been told by my ZD account manager that it's likely a Q4 (US FY) release.
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- Chris Gould
- Created July 08, 2021 01:06
- 0 votes
How is this not a feature? I hope it has changed since this was posted.
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- Chris Gould
- Created June 24, 2021 06:20
- 1 vote
Hi - is this still on track for delivery in H2 2021?
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- Chris Gould
- Created June 17, 2021 04:02
- 0 votes