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Henry Kremer

Joined Jul 05, 2022

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Last activity Sep 06, 2022

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ACTIVITY OVERVIEW

Latest activity by Henry Kremer

Henry Kremer commented,

Community comment Developer - Zendesk SDKs

Thank you Greg Katechis! For our use we require a response from the serverless component. It doesn't seem that the event connector supports this functionality, can you confirm?

View comment · Posted Aug 18, 2022 · Henry Kremer

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Henry Kremer commented,

Community comment Developer - Zendesk SDKs

Hi all - any insight would be appreciated. Thank you!

View comment · Posted Aug 15, 2022 · Henry Kremer

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Henry Kremer created a post,

Post Developer - Zendesk SDKs

Hi - I'm looking for documentation for how leverage a serverless component in my Zendesk App. I know some other support platforms offer this functionality, but I couldn't find any documentation on it for Zendesk. Is this possible? Thank you in advance!

Posted Aug 11, 2022 · Henry Kremer

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Henry Kremer commented,

CommentUsing legacy AI agent functionality

Understood. Thank you, Daniel. I had a hunch. We'll stay tuned...

View comment · Posted Jul 07, 2022 · Henry Kremer

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Henry Kremer commented,

CommentWhat's new in Zendesk

How can we pass variables stored in the chat to an API request URL in flow builder?

For example, is it possible to store the customer question as a variable to pass as a param in the URL?

Maybe this would be achieved using the 'gather information' step that I understand isn't yet available?

View comment · Posted Jul 07, 2022 · Henry Kremer

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Henry Kremer commented,

CommentUsing legacy AI agent functionality

How can we pass variables stored in the chat to an API request URL?

For example, is it possible to store the customer question as a variable to pass as a param in the URL?

Maybe this would be achieved using the 'gather information' step that I understand isn't yet available?

View comment · Posted Jul 07, 2022 · Henry Kremer

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Henry Kremer commented,

CommentUsing legacy AI agent functionality

Hi there,

How can we pass variables stored in the chat to an API request URL?

For example, is it possible to store the customer question as a variable to pass as a param in the URL?

Thank you in advance

View comment · Posted Jul 05, 2022 · Henry Kremer

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