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Michael Pham
Joined Jan 05, 2023
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Last activity Nov 07, 2023
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Latest activity by Michael Pham
Michael Pham commented,
Hi Zendesk,
I would like to upvote this particular feedback, and echo the sentiments expressed by Denis.
Thank you,
Michael
View comment · Posted Nov 07, 2023 · Michael Pham
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Michael Pham created a post,
We would like to have the option to enable the customer context panel to be open by default on tickets.
Posted Sep 27, 2023 · Michael Pham
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Michael Pham commented,
+1 on the ability for roles other than Admins to override an Agent's OOO status.
+1 on looking into unavailable functionality as we have experienced our agents receiving tickets in their personal queue while being unavailable
View comment · Posted Jan 05, 2023 · Michael Pham
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