Recent searches


No recent searches

Rita Gleason's Avatar

Rita Gleason

Joined Mar 09, 2022

·

Last activity Feb 03, 2025

Following

0

Follower

1

Total activity

35

Votes

18

Subscriptions

10

ACTIVITY OVERVIEW

Latest activity by Rita Gleason

Rita Gleason commented,

CommentBuilding reports

How do you place a schedule on the dashboard report now?

View comment · Posted Jul 25, 2024 · Rita Gleason

0

Followers

0

Votes

0

Comments


Rita Gleason commented,

CommentCustomer management and profiles

Is this part of Suite?

View comment · Posted Feb 02, 2024 · Rita Gleason

0

Followers

0

Votes

0

Comments


Rita Gleason commented,

CommentTeam members and groups

This is awesome!  Thank you for listening to client feedback!

View comment · Posted May 25, 2023 · Rita Gleason

0

Followers

0

Votes

0

Comments


Rita Gleason commented,

CommentRelease notes

Did you move the Reports option in Admin Center to under Accounts Option?  We have a Manager who used this feature and now he cannot see the option since he is not in an admin role.  Please advise?  Thanks.

View comment · Posted Nov 30, 2022 · Rita Gleason

0

Followers

0

Votes

0

Comments


Rita Gleason commented,

CommentViews, ticket status, and ticket fields

Jumping in to agree we need the ability ro expand past the 12 custom views limits.  There appears to be a good amount of space on the current screen layout to be able to increase the view from 12.  Maybe Zendesk could move the Suspended Tickets and Deleted tickets to be admin views only and give us at least 2 more in the meantime.  Thanks.

View comment · Posted Apr 25, 2022 · Rita Gleason

0

Followers

4

Votes

0

Comments


Rita Gleason commented,

CommentEnd users and organizations

Please tell the product team it is more important to have the name sort before the date sort from a Client admin perspective.  Thanks.

View comment · Edited Mar 10, 2022 · Rita Gleason

0

Followers

4

Votes

0

Comments


Rita Gleason commented,

CommentEnd users and organizations

Why can't I get my Organizations to show in alphabetical order now that you moved them to their own tab?  This is causing us too much work to cross check our 100+ orgs now.  Please advise.  Thanks.

View comment · Posted Mar 09, 2022 · Rita Gleason

0

Followers

1

Vote

0

Comments