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Emma Jensen

Joined Mar 23, 2022

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Last activity Apr 01, 2022

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ACTIVITY OVERVIEW

Latest activity by Emma Jensen

Emma Jensen commented,

Community comment Feedback - Reporting and analytics (Explore)

Prakruti Hindia - Any idea why I would not be able to 'add live data' into my dashboard in Zendesk Explore?

View comment · Posted Apr 01, 2022 · Emma Jensen

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Emma Jensen commented,

Community comment Feedback - Reporting and analytics (Explore)

This is a significant limitation for my team as well. We rely on these metrics for staffing and service level agreements. In general, the transition from chat to messaging has been challenging at best. I would expect basic reporting capabilities to be included functionality before a product is rolled out. 

View comment · Posted Mar 23, 2022 · Emma Jensen

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