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Scott West

Joined Jul 24, 2022

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Last activity Jul 24, 2022

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ACTIVITY OVERVIEW

Latest activity by Scott West

Scott West commented,

CommentAccounts and billing

Hello

I would like to change my Zendesk Subscription, downgrade the account by one agent, from 4 to 3 agents. 

When I try reduce the agents by 1 agent - an error message in red appears, as follows;
To reduce agents, contact Zendesk Customer Support.

I have already disconnected the additional agent already.

Can someone please help?

Thanks

View comment · Posted Jul 24, 2022 · Scott West

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