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Scott West
Joined Jul 24, 2022
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Last activity Jul 24, 2022
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Latest activity by Scott West
Scott West commented,
CommentAccounts and billing
Hello
I would like to change my Zendesk Subscription, downgrade the account by one agent, from 4 to 3 agents.
When I try reduce the agents by 1 agent - an error message in red appears, as follows;
To reduce agents, contact Zendesk Customer Support.
I have already disconnected the additional agent already.
Can someone please help?
Thanks
View comment · Posted Jul 24, 2022 · Scott West
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