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Madeline Kraft

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Activity overview

Latest activity by Madeline Kraft
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    Madeline Kraft commented,

    1. Support
    2. ...
    3. Ticket customization
    4. Understanding tags and ticket fields

    We have a field with values that do not match up with the corresponding tag. At some point, our team updated the field values without reviewing tags, so there are mismatches between the two. This i...

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    Madeline Kraft commented,

    1. Explore
    2. ...
    3. Writing formulas
    4. Explore functions reference

    Hello!  I am trying to create a custom metric to calculate the percentage of two custom fields. One of the custom fields is multi-select, but the other is not. I am looking for a 1:1 ratio so count...

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    • Madeline Kraft
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