Durham Barnes - Super Soccer Stars
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Activity overview
Latest activity by Durham Barnes - Super Soccer Stars-
Durham Barnes - Super Soccer Stars commented,
@..., @... How are you? We are trying to sync Zendesk tickets into Salesforce with the integration and are running into 2 issues: Zendesk tickets that have a description of more than 32k character...
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Durham Barnes - Super Soccer Stars commented,
@... & @... How can I truncate tickets to less than 32k char's before the integration trigger syncs tickets to salesforce? Did either of you solve this issue? This looks like a field-limitation on...
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Durham Barnes - Super Soccer Stars commented,
Hi there @... When a ticket is closed in Zendesk the status of the originally synced case in salesforce is changed to "Merged". I'm trying to remove the "Merged" Status in Salesforce from the mappi...