Ellis Simpson
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Total activity7
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes2
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Activity overview
Latest activity by Ellis Simpson-
Ellis Simpson commented,
Dean Toland is absolutely right. The current functionality has all the hallmarks of being designed by someone with no understanding of how the Help Center is used and works in real life. Zendesk cu...
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Ellis Simpson commented,
The lack of a global setting for agents to follow articles is not helpful, to put it mildly.
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Ellis Simpson commented,
On category and section pages, I want to display the text from each article which is between each article's h1 tags (rather than what is in each title tag). I assume the relevant code will go in c...