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Elizabeth Sciacca's Avatar

Elizabeth Sciacca

Joined May 17, 2022

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Last activity Aug 21, 2023

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Latest activity by Elizabeth Sciacca

Elizabeth Sciacca commented,

Community comment Feedback - Ticketing system (Support)

I echo these sentiments.  We receive quite a few spam chats; and there are instances where the agent provides excellent service, but the customer is dissatisfied with something completely out of the agent's control. These instances should not count against my team.

View comment · Posted May 17, 2022 · Elizabeth Sciacca

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