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Cedric D.
Joined Apr 19, 2024
·
Last activity Jan 23, 2025
Product Manager at Decathlon
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Latest activity by Cedric D.
Cedric D. commented,
I can't find how to use the user language to propose relevant articles URL in a Carousel step in the builder.
I tried to workaround with building a “greetings” answer which will collect a custom field “spoken_language” thanks to “ask tor details”. After the greetings I planned to redirect the user to another answer to read articles.
The problem I face is that the custom field collected in an answer is not kept in another one !
If at the greetings step I collect a Name, it is kept in another answer which will transfer to an agent (the name is displayed in the ticket).
Thanks for your help
View comment · Posted Apr 30, 2024 · Cedric D.
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