Brad Bazley
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Activity overview
Latest activity by Brad Bazley-
Brad Bazley commented,
Thanks for the clarification, Sam! We're trying to limit visibility for signed-in users, so I understand your point re: groups only being relevant for Agents/Staff. For Signed-in users, we'd ideal...
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Brad Bazley commented,
Is it possible to segment based on: Users' standard/custom fields? Users' group membership? We're provisioning our end users to Zendesk via SCIM, so ideally we'd like to limit HC article visibili...