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Capucine Motte

Joined Jul 31, 2024

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Last activity Aug 28, 2024

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Latest activity by Capucine Motte

Capucine Motte commented,

CommentSetting up Agent Workspace

Hello,

Is there a way to display “organization fields” directly in the Context Panel?

Indeed today the agent has to click on the organization name to be redirected. But the information isn't accessible directly from the ticket

Thanks for your help

View comment · Posted Aug 28, 2024 · Capucine Motte

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