Sati
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Total activity4
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Last activity
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Activity overview
Latest activity by Sati-
Sati commented,
Thanks Hiedi Kysther! Yes, this is what they do, just set themselves Online, but they notice that their status changes for no reason. Even when working in tickets. It may be due to the VPN they are...
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Sati commented,
Many of our agents have the same issue, it looks to them that they are Online, but when they refresh the browser they are Invisible.We have recently migrated to the Agent workspace too. I wonder, C...