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Jason Favill

Joined Oct 26, 2021

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Last activity Oct 26, 2021

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Jason Favill commented,

Community comment Feedback - Ticketing system (Support)

Do we have any updates on this feature? From a coding perspective, I don't understand the lock on 12 when the UI has plenty of space for many more. 

Our company has teams that prioritise work based on certain queues (views) these need to be unique hence the requirement for more. 

The limit should be set by the user and not the creator. A "more" option should appear when the list is at a high capacity. 

View comment · Edited Oct 26, 2021 · Jason Favill

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