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Janine Jurleit
Joined Oct 27, 2021
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Last activity Feb 11, 2025
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Latest activity by Janine Jurleit
Janine Jurleit commented,
Community comment Discussion - Tips and best practices from the community
Hi Heather Rommel,
Thanks for documenting this tip!
Occasionally, we have to link two Jira issues to one ticket in Zendesk. I was hoping this setup would just consider the status update of the most recently updated Jira issue, but it seems to break the setup instead. The status field in Zendesk wasn't updated at all anymore until I removed the second Jira issue again.
Do you have any tips on how to make this work for more than one linked Jira issue?
View comment · Posted Sep 30, 2024 · Janine Jurleit
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