David Morrison

Hey guys,

Thanks a tonne - you are both absolutely right (as you already knew haha) - the previous admins has left and he was the one who installed the integration.

Thanks again!

Hey all,

I'm attempting to integrate JIRA with Zendesk but consistently get the error attached:

`Zendesk API error occurred while verifying integration user`

I wrote to Confluence/JIRA and they mentioned that I'd need to raise it with Zendesk.

I've double-checked my permissions and everything seems fine on that front. All other staff receive the same error.

Any idea on how to resolve?