GrowthDot
We provide services and apps to boost up your Zendesk.
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Recent activity by GrowthDot-
Hi there. We suggest using GDPR Compliance for bulk deletion. It is simple and easy to navigate. Compile a target user or ticket list by setting up conditions and then select one of the bulk proces...
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Hi, if you are looking for rapid deletion of users' data, you can try the GDPR Compliance app for Zendesk. You can compile a target user or ticket list by setting up a specific condition and then s...
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Hi there! If the problem is only in sending the same email message to different users without them knowing the CCs, then you can use the mass emailing tool like Proactive Campaigns. Especially, if ...
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Hi there! If someone's still looking, Email Tracking can do such a job for Zendesk Support, too. It displays the open, reply, and bounce rates; also shows the accurate time when the email was open...
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Hi Donna! If we got you right, you can install a Proactive Campaigns add-on for these purposes. It allows scheduling both emails and texts to send them in bulk and also individually.
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Hi there! If anyone is still looking for bulk deletion of tickets, there is a GDPR Compliance app in Zendesk marketplace. It allows creating ticket lists by criteria and deleting the whole list alt...
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Hi, everyone! We suggest Email Tracking for Zendesk Support. It tracks email opens, shows the best time for a reply, and generates reports with charts and indexes. Soon, we release an update for yo...
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Hi! We recommend Proactive Campaigns for this purpose. You can create the campaigns and share them between agents. To start a new campaign, you can create a ticket or user lists (add filters to th...
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Hi there! We suggest Email Tracking app to bypass a non-confirming message delivery protocol. It helps to track the delivery of emails, see the exact time the email opens, and see the best time for...
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Hi, everyone! We should say the Proactive Campaigns app has changed a lot since the first launch. Now, you can create your own users and ticket lists on the settings tab by pressing the “Add new li...