GrowthDot

1. Community
2. Feedback - Ticketing System (Support)
3. I would like now about ticket

Arturo Garvey, also you can watch our videos on Youtube about tickets and how to create them https://www.youtube.com/watch?v=-904BiKrUOw https://www.youtube.com/watch?v=Qv0DCXZRjS8

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• GrowthDot
• Created November 11, 2022 12:04
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. I would like now about ticket

Hi, Arturo Garvey This is a form of conversation with the customer. Essentially, customers can use different channels (such as Twitter, Facebook, Apple store, websites, and Mails) to reach your com...

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• GrowthDot
• Created November 11, 2022 12:02
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Translating Internal Notes

Stacy Areas, In Zendesk it is not possible to edit comments after sending, so you need to translate the text before editing the comment.

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• GrowthDot
• Created July 20, 2022 15:03
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Desperately trying to get help!!

Hi, עירית מצוות bizi  I think we can resolve your problem, contact us here.

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• GrowthDot
• Created July 20, 2022 14:15
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. I need to delete orgs in bulk? How to do it?

Hi, Sharon! You can delete organizations via the GDPR Compliance app! The quantity is unlimited. Besides, you can create organization lists filtered by specific criteria.

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• GrowthDot
• Created July 08, 2022 11:35
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Is there any way to track link opens in Zendesk tickets?

We suggest Email Tracking app for this purpose. It has a new link tracking option. You can see who followed the link and when it happened. The app sends notifications with the exact link and time o...

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• GrowthDot
• Created June 29, 2022 15:37
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk Dark mode

Hi, Brett Lightbody Thank you for your reply. Sorry, but we never forced anyone to buy the extension you are free to choose from the alternatives. But for that payment, you get a better work of ext...

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• GrowthDot
• Created June 29, 2022 08:04
• -2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk Dark mode

GrowthDot is the producer of a Dark Mode for Zendesk and we want to explain why it became paid. The extension seems easy and basic, partly it is true. However, the Zendesk platform changes from tim...

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• GrowthDot
• Created June 28, 2022 12:30
• -1 votes

1. Support
2. ...
3. Security and user access in Zendesk Support
4. Privacy and data protection law resources for Support

Try GDPR Compliance for bulk tickets, user anonymization, deletion, and retrieving. Also, you can delete organizations both in bulk and separately. Everything is super easy as you can create lists ...

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• GrowthDot
• Created June 28, 2022 11:32
• 0 votes

1. People
2. People advice and troubleshooting
3. How do I bulk delete organizations and users in Zendesk Support?

Hi, everyone! Now you can delete a few or even all organizations on one go using GDPR Compliance for Zendesk.

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• GrowthDot
• Created May 10, 2022 14:00
• 0 votes