Joey
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Total activity20
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Last activity
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Activity overview
Latest activity by Joey-
Joey commented,
Still no changes to the permissions, we can't have agents deleting tickets but we also don't want to have admins deal with every request to redact tickets. Add the many, many times that I'm not abl...
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Joey commented,
This article mentions the benefit of messaging "offering the ability to have both session-based conversations as well as ongoing, persistent chats." however, this is not really the case. The messag...
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Joey commented,
It looks like you can not redact the merged message "Request X was closed and merged into this request" If that message has info or attachments that needs redaction, it can not be done. The three d...
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Joey commented,
Any idea what the character limit is of a single tag?