James Ratcliffe
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Total activity16
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Last activity
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Activity overview
Latest activity by James Ratcliffe-
James Ratcliffe commented,
Hey David Gillespie, has this limit changed? We have a Jira issue with 206 link Zendesk tickets. (HI Dan R. 🌊)
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James Ratcliffe commented,
Hi, I don't see these two permissions on my account: Manage groups Manage organizations I do see Manage user fields and Manage organization fields. Is this normal? Thanks, James
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James Ratcliffe commented,
Is this still accurate, or does Zendesk send the owner's email? I'm installing an app that has a free trial, and it asks for payment info right away. In the Payments section on the installation pag...
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James Ratcliffe created a post,
Feature Request: Update article using the API without publishing or un-publishing
Hi, We're trying to build a tool that makes bulk changes across many articles. We'd like to put those changes through the normal review process in the Guide interface. However, when we update the a...
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James Ratcliffe commented,
When I update a translation with the API, the changes are published immediately. Is there way to update the translations without publishing? Thanks in advance.